Webex Suite

No, we don’t take your credit card or any payment details when you sign up for a free plan. It will always be free, and you never have to worry about any surprise charges. When you’re ready to upgrade to a paid Webex plan, then you can enter a credit card.

Voice over Internet Protocol (VoIP) transmits sound as data over the internet. This lets you talk over the internet without using a phone. Webex uses VoIP so users can call into a meeting using a computer. With a paid plan, you can also call into a meeting with your phone.

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A host license gets you access to paid features. So first, you pick your plan—then get a host license for each person who needs to use your paid Webex plan. Anyone can join a Webex meeting as a participant, they don’t need a host license to attend a meeting.

You don't need a separate license for each account, but you can only make one call or meeting on one device at a time for each.

If you need to have more than one meeting at a time, purchase additional host licenses. Each additional license allows you to host a new concurrent meeting.

We accept credit cards, debit cards, PayPal, and Apple Pay. You'll see a list of the payment methods we accept in the shopping cart when you enter your billing information. Our servers encrypt all information submitted to them, so you can be confident that your payment information will be kept safe and secure.

You can be up and running with basic features such as hosting a meeting or making a phone call immediately after purchase.

Once you have registered a Webex account, you can invite anyone to join you in the Webex App. They’ll get an email invitation that contains a link to download the app.

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You don't need to download the app in most cases. Webex also works well in your browser. To use all Webex features, such as making a PSTN call, you do need to download the app.

You can cancel your paid plan any time via your account management portal. You can also downgrade to a free plan at any time. If you downgrade with time left in your billing period, you can continue to use your current plan until the current billing period ends. After the current billing period ends, you'll be moved to a Webex free plan.

You can join meetings from the following countries using toll dial-in numbers: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Puerto Rico, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and the United States.

Basic and Meet Plans include the ability to call anyone with a Webex account. The Call Plan, in addition to calls made to Webex accounts, also enables you to call anyone with a domestic or international phone number (billed per minute). The Call Plan also includes call waiting, call forwarding, call holding and transferring, and visual voicemail. You can also take advantage of more advanced calling features like number extensions, phone menus to route calls, and more.

The Call Plan offers the most flexible calling features and functionality. You can call Any Number with unlimited long distance and international long distance, billed per minute. When added to the Meet Plan, you can conduct full-featured meetings, including call recording and transcripts.