Webex Enterprise
Let's talk
AI Assistant included
Everything listed in Webex Suite, plus:
Up to 1,000 attendees
Local & Unlimited Cloud meeting recording
FedRAMP authorized security
Certain plans include Webex events
AI Assistant | |||
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Ask AI Assistant | |||
Meeting summary | |||
Message summary | |||
Message re-write | |||
Message translation | |||
Calling | |||
Call anyone with a Webex account | |||
Call any number via Webex app (mobile & desktop) and Cisco IP phones | |||
Call waiting | |||
Phone Menu (Auto Attendant) | |||
Hold and transfer | |||
Call forwarding | |||
Conference calls (6-way calling) | |||
Visual voicemail | |||
Contact list | |||
Unlimited local and domestic long-distance calling | |||
International long-distance | |||
Extensions | |||
Advanced calling features | |||
Call barging | |||
Call queue | |||
Call recording | |||
Developer tools | |||
Group paging | |||
Voicemail-to-email | |||
Webex Go NEW | |||
Meetings & video conferencing | |||
Meeting length limit | Up to 40 min | 24 hours | 24 hours |
Meeting capacity | Up to 100 | Up to 200 | Up to 1000 |
Interactive whiteboarding | |||
Advanced noise removal & optimize for my voice | |||
Secure lobby to prevent uninvited users from joining | |||
Meetings on the go | |||
Pin videos and shared content with customized stage layouts | |||
Meeting recording | Local Storage | Local & 10GB Cloud | Local & Unlimited Cloud |
Closed captions & meetings highlights | *English, French, German, Spanish Only | ||
Live polling and Q&A by Slido | |||
Join overlapping meetings at same time | |||
Assign one or more cohosts to help manage your meetings | |||
Toll dial-in | |||
Post-meeting transcript | *English Only | ||
Recording encryption | |||
Voice commands and keywords | *English Only | *English Only | |
Transfer files during a meeting | |||
Stream meetings to Youtube or Facebook Live | |||
Simultaneous Interpretations | |||
End to end encrypted meetings | |||
Virtual backgrounds | |||
See up to 81 videos in the grid view | |||
Set custom view for all attendees with sync stage | |||
Private & public chat | |||
Share multiple applications | |||
Live reactions and Hand gestures recognition | |||
See and join upcoming meetings in your car with Apple Car play integration | |||
Breakout rooms | |||
Screen sharing | |||
Schedule meetings from your Google calendar, Microsoft Outlook Calendar, or Microsoft Office Suite 365 | |||
Meet without ads or interruption | |||
Host can let others start & manage your meetings | |||
Mobile screen sharing | |||
High Definition (HD) audio when using computer audio | |||
Messaging & collaboration | |||
Unlimited 1:1 and team chat messaging | |||
Search messages, files, and users | |||
File sharing/attachments and storage | |||
Message threads and message quoting | |||
Share reactions, emojis, and GIFs in messages and threads | |||
Availability status and presence | |||
Chat between internal and external accounts (guests) | |||
Services/Integrations with other apps | |||
Send audio clips | |||
Available on iOS and Android and web | |||
Control participants | |||
Video messaging by Vidcast | |||
Custom retention policies for messages and files | with Propack license | ||
Security | |||
FedRAMP authorized | |||
Encrypted cloud recordings | |||
TLS 1.2+ (signaling) & AES-256-GCM (media) | |||
End-to-End Encryption | |||
HIPAA/BAA compliance | |||
Enforce meeting password when joining from phone or video conferencing systems | |||
Lock Personal Room meetings | |||
Support | |||
Customer support | Help center, chat, call, and case form | Help center, chat, call, and case form | Help center, chat, call, case form, and dedicated representatives |
Do you need a credit card for a free account?
No, we don’t take your credit card or any payment details when you sign up for a free plan. It will always be free, and you never have to worry about any surprise charges. When you’re ready to upgrade to a paid Webex plan, then you can enter a credit card.
What is “VoIP” and what are its advantages?
Voice over Internet Protocol (VoIP) transmits sound as data over the internet. This lets you talk over the internet without using a phone. Webex uses VoIP so users can call into a meeting using a computer. With a paid plan, you can also call into a meeting with your phone.
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What's the difference between a host license and a participant license?
A host license gets you access to paid features. So first, you pick your plan—then get a host license for each person who needs to use your paid Webex plan. Anyone can join a Webex meeting as a participant, they don’t need a host license to attend a meeting.
Do I need a license for each device?
You don't need a separate license for each account, but you can only make one call or meeting on one device at a time for each.
What payment methods can I use?
We accept credit cards, debit cards, PayPal, and Apple Pay. You'll see a list of the payment methods we accept in the shopping cart when you enter your billing information. Our servers encrypt all information submitted to them, so you can be confident that your payment information will be kept safe and secure.
How soon can I start using Webex?
You can be up and running with basic features such as hosting a meeting or making a phone call immediately after purchase.
How do I invite others to join a call or meeting?
Once you have registered a Webex account, you can invite anyone to join you in the Webex App. They’ll get an email invitation that contains a link to download the app.
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Do I need to download the app to use Webex?
You don't need to download the app in most cases. Webex also works well in your browser. To use all Webex features, such as making a PSTN call, you do need to download the app.
How do I cancel my Webex paid plan?
You can cancel your paid plan any time via your account management portal. You can also downgrade to a free plan at any time. If you downgrade with time left in your billing period, you can continue to use your current plan until the current billing period ends. After the current billing period ends, you'll be moved to a Webex free plan.
How do calling features differ between plans?
Basic and Meet Plans include the ability to call anyone with a Webex account. The Call Plan, in addition to calls made to Webex accounts, also enables you to call anyone with a domestic or international phone number (billed per minute). The Call Plan also includes call waiting, call forwarding, call holding and transferring, and visual voicemail. You can also take advantage of more advanced calling features like number extensions, phone menus to route calls, and more.
Which plan maximizes my calling features?
The Call Plan offers the most flexible calling features and functionality. You can call Any Number with unlimited long distance and international long distance, billed per minute. When added to the Meet Plan, you can conduct full-featured meetings, including call recording and transcripts.
Claire Cronin, Chief Marketing Officer, McLaren Racing
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